● Allove Hair Return Policy

At Allove Hair your satisfaction is our top priority. Not obsessed with your hair? No problem. Allove has a 15 days try on window. Unused products can be returned within 15 days of receipt of shipment for a full refund. Once a return is processed it may take 5-7 business days to reflect on your original form of payment.

● Shipping Methods

Allove Hair Products Free Shipping

FROM USA

US in-stock orders will be shipped from our NY, US warehouse.

1. Free shipping: Shipping time / 3-5 working days by USPS.

2. Overnight Shipping: Shipping Time /1 working days by UPS or FEDEX.

INTERNATIONAL

International orders will be shipped from China warehouse.

1.Free Shipping Main Shipping Methods: DHL, UPS, TNT, FEDEX, GES.

2.Time: 5-7 Working Days To Arrive With Regular Free Shipping.

● Payment methods

● How To Reach Us

You May contact us on our website or by email/text. The Allove Hair team operates 7 days/week. 24 hours/day. We always guarantee a response within 24 hours (text&email). Your satisfaction is the allovehair.com store mission.

📞 Phone: +8618337410986

📩 Email: service@allovehair.com

● Additional Notes About Warranty

1.All returns must first be approved by our customer service team. You need to contact us first by text or email. Returned items without contact will not be accepted.

2.All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.

3.Items returned within 15 days since your original order receipt are eligible for a refund. For full refund requests, items must be returned to their original state unaltered, unworn, undamaged and with tags attached to original packaging. Please make sure the hair is INTACT and the LACE has NOT been cut. For partial refund requests, contact customer service first, and send the items back after confirmation. Once the returned item is received and inspected with label No Problem, refund will be processed to the previous payment account.

*Please note that free gifts should be returned together with the main products. After the return request is agreed, the package can be shipped back to the address given by the customer service. Please kindly send an email with your order number and return the shipping number after the package's shipped out.

4.For artificial reasons cause the items damaged, cannot be returned or exchanged, eg: cut the lace, hair has been washed/dyed/bleached...

5.You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing return.