I received my package on time, it was pretty quick I would say. The saleswoman is very kind and attentive. Before receiving my package she sent me a message to let me know that my package will be delivered today, so really nice. As for the hair, I really like it is really very soft and very dense it is really 150% density, the length is ok too and there is no bad smell. I really like the cap in this hd lace. I recommend this store really.